Call us to submit a request
Receive Return Authorization Number
Ship your item back to us
Receive refund / replacement / credit
We at BMC Air Filters Online value your satisfaction.

We back up every sale with our Satisfaction Guarantee: If you're not fully satisfied with our products we'll refund the purchase price*.

Please follow the instructions below carefully to ensure your return is accepted and processed promptly:

1. Returned item(s) must be in original condition, in original packaging, unused, uninstalled, unmarked and re-saleable, with all documentation and packaging intact to be eligible for refund or credit. Special Order or Custom Built Filters/ Intakes are not accepted for return.*

2. Call BMC Air Filters Online right away for a Return Authorization Number (RA#), with invoice in hand. BMC Air Filters Online will refuse unauthorized returns. A return authorization number will be provided for eligible returns.*

3. Include a copy of the original invoice in the box, including the completed return form included with the shipment. Write the RA# on the return form, and on the shipping label.

4. BMC Air Filters Online must receive returned items within 7 calendar days of your original receipt of the product to be eligible for a full refund. Items received between 8 and 20 days from date of receipt, or received without a copy of an Invoice, Return form and RA# are subject to a 20% re-stocking fee, and are eligible for store credit only. Returned items are subject to inspection prior to issuance of refund or credit. Credits or exchanges cannot be issued for used or incomplete returns. Items determined as ineligible for credit can be shipped back to the customer upon request, at customers expense. Unclaimed ineligible return items will be disposed of after 30 days.*

5. Send your package pre-paid, insured and traceable to:
BMC Air Filters Online
Attn: Returns Department
2716 Dawson Ave
Signal Hill, CA USA 90755

Please package your return merchandise carefully. Credit will not be given for returned merchandise damage incurred in transit. No Call Tags will be issued. With the exception of returns caused by our error, shipping costs for returned items are the buyer's sole responsibility. We do not accept returns shipped to us "COD", nor do we pay outgoing freight charges. Please allow up to 14 days for your return to be processed and credit applied or refund issued. Credit may take up to 2 billing cycles to appear on your Credit Card statement (depending on your CC Billing Cycle). Refused shipments returned to BMC Air Filters Online do not automatically qualify for credit.